Customers about the CX Master Class
"Nienke gave a great interactive presentation during our marketing training program. A combination of strategy and practical tips, thinking and doing, giving compliments as well as holding up a clear mirror to us. And very important: it wasn't a standard story, it was customized. Besides the content, Nienke was well prepared, sharp and humorous. In short: I highly recommend her!"
"Voergroep Zuid has invited Nienke to help us develop a digital platform for our customers. During a well-prepared workshop, she took us into the world of Customer Experience, where she connected well with our world and knowledge. Afterwards, the participants were not only inspired; there was also a plan for a sequel."
"Nienke let us take a look in the mirror this week during our quarterly meeting for the staff of Rabobank Graafschap. A mirror with inspiring images to surprise our customers even more. Out of the ordinary is fine according to her, because where you deviate from daily routines may just touch the customer. Valuable and motivating!"
"My first collaboration was during Multichannel 2015, where Nienke and her 'For the heart of the customer' session were highly appreciated. During the Verint customer conference Engage, Nienke hosted the 'Extreme Workforce Optimization' workshop which again scored very high. Nienke Bloem is a good choice for a substantive and fascinating program about customer engagement."