{"id":8420,"date":"2022-11-17T11:50:34","date_gmt":"2022-11-17T09:50:34","guid":{"rendered":"https:\/\/www.nienkebloem.nl\/?page_id=8420"},"modified":"2023-12-21T07:14:27","modified_gmt":"2023-12-21T05:14:27","slug":"cx-leadership-community-overheid","status":"publish","type":"page","link":"https:\/\/www.nienkebloem.nl\/cx-educatie\/cx-leadership-community-overheid\/","title":{"rendered":"CX Leadership Community Overheid"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ddwiep-a94e1691051ae28b56fb256cadd49661\">\n.avia-section.av-1ddwiep-a94e1691051ae28b56fb256cadd49661{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/07\/\u00a9-PICTWIST-Nienke-Bloem-7808-1920x600-px.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1ddwiep-a94e1691051ae28b56fb256cadd49661 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f\">\n.flex_column.av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f av_three_fifth  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f\">\n#top .av-special-heading.av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-khqhllxg-751be7a66ecef6820c9843dd2c6e3a2f av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >CX Leadership Community Overheid<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-144ceqp-37c71422bac5bb8448b03e19c0c3d861\">\n.avia-section.av-144ceqp-37c71422bac5bb8448b03e19c0c3d861{\nbackground-color:#f6f6f6;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-144ceqp-37c71422bac5bb8448b03e19c0c3d861 main_color avia-section-large avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32\">\n.flex_column.av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32 av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-ae81c1bb241774c2724a478d98ee701d\">\n#top .av_textblock_section.av-ziz1r5-ae81c1bb241774c2724a478d98ee701d .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-ae81c1bb241774c2724a478d98ee701d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Je bent een CX-leider binnen de overheid. Je kent de theorie van Customer Experience Management en je hebt wellicht de CX Masterclass gevolgd. Maar hoe ga je van kennis en inzicht naar implementatie? Dat leer ik je in de CX Leadership Community Overheid.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-144ceqp-68-33955b1d07a802ec536179e38ea0bf5c main_color avia-section-large avia-no-border-styling  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-67-4e346347a07d596e20c0237f0c92bb8b sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-67-4e346347a07d596e20c0237f0c92bb8b\">\n.flex_column.av-12wtu4x-67-4e346347a07d596e20c0237f0c92bb8b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-67-4e346347a07d596e20c0237f0c92bb8b av_three_fifth  avia-builder-el-7  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7hawra-8eaa96f282906b4eaad12eaf665271a8\">\n#top .av-special-heading.av-7hawra-8eaa96f282906b4eaad12eaf665271a8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7hawra-8eaa96f282906b4eaad12eaf665271a8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7hawra-8eaa96f282906b4eaad12eaf665271a8 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-7hawra-8eaa96f282906b4eaad12eaf665271a8 av-special-heading-h2 blockquote modern-quote  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Focus op Customer Experience Management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-66-72e976e26cb88b387f5de4bf80c4ceb8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In de waan van de dag, is het soms lastig focussen op wat je eigenlijk zou moeten doen: focus op Customer Experience Management. Zonder focus op Customer Experience Management zal een organisatie hierin nooit excelleren. Maar iedereen wil iets van je en voor je het weet houd je je voornamelijk bezig met randzaken. Zo raak je steeds verder van je eigen doelen af.<\/p>\n<p>Hoe bereik jij &#8211; ongeacht de omstandigheden &#8211; als CX-leider binnen jouw organisatie het beste resultaat? Door zelf voor jouw CX-transformatie te zorgen.<\/p>\n<p class=\"p1\"><strong>Om binnen de overheid, bijvoorbeeld een ministerie of een gemeente, als CX-leider bezig te\u00a0zijn met klantbeleving is een uitdaging. De volgende vragen en dilemma\u2019s komen je vast bekend voor:<\/strong><\/p>\n<ul>\n<li>Hoe breng je de echte verandering teweeg?<\/li>\n<li>Hoe doen jouw collega\u2019s dat en wat kan je daarvan leren?<\/li>\n<li>Hoe betrek je de directie bij je plannen? En burgers?<\/li>\n<li>Hoe focus je op transformatie, maar ook op de realisatie van doelstellingen?<\/li>\n<li>Hoe laat je je successen zien en groei je als CX-leider?<\/li>\n<li>Hoe kun je verbeteren en echte klantimpact maken?<\/li>\n<li>Hoe breng je Customer Experience Management in de praktijk?<\/li>\n<li>Welke keuzes op CX-vlak kun je n\u00fa het beste maken?<\/li>\n<li>Hoe ga je van denken naar doen en de beste CX-leider zijn die je kan zijn?<\/li>\n<\/ul>\n<p>Zoveel vragen, zoveel onzekerheden. Onzekerheden die je in ieder geval niet helpen een stevigere CX-leider te worden en al helemaal niet bij het optimaliseren van CX Management.<\/p>\n<p>Daarom is er voor de CX-leiders binnen de overheid nu de speciale <strong>&#8216;CX Leadership Community Overheid&#8217;<\/strong>. Een intensief online programma van zes maanden waarin Nienke Bloem MBA CCXP RTP jou &#8211; en een exclusieve groep vakgenoten die ook binnen de overheid werkzaam zijn &#8211; leert hoe je je <strong>CX-leiderschap<\/strong> nog beter kunt pakken en uitbouwen. En hoe je het vakgebied <strong>Customer Experience Management<\/strong> het beste inzet in jouw organisatie. Daarbij gaan we van theorie naar praktijk.<\/p>\n<p>Ga voor jouw next level in je CX-leiderschap en -vakexpertise. En laat de beste je daarbij helpen!<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-5555a7cdd3bc7cfb2d1b1bae99394e54\">\n.flex_column.av-837l4w-5555a7cdd3bc7cfb2d1b1bae99394e54{\nborder-radius:3px 3px 3px 3px;\npadding:20px 20px 20px 20px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-5555a7cdd3bc7cfb2d1b1bae99394e54 av_two_fifth  avia-builder-el-10  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in av-hide-on-mobile  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ss746-d0b50b864b6055522c7f748498a4f282\">\n#top .av-special-heading.av-5ss746-d0b50b864b6055522c7f748498a4f282{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-5ss746-d0b50b864b6055522c7f748498a4f282 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-5ss746-d0b50b864b6055522c7f748498a4f282 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-5ss746-d0b50b864b6055522c7f748498a4f282 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-5ss746-d0b50b864b6055522c7f748498a4f282 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-11  el_before_av_contact  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Vragen over de CX Leadership Community Overheid? Neem gerust contact met ons op!<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<form action=\"https:\/\/www.nienkebloem.nl\/cx-educatie\/cx-leadership-community-overheid\/\" method=\"post\" data-fields-with-error=\"Fouten gevonden in de volgende velden:\" class=\"avia_ajax_form av-form-labels-hidden   avia-builder-el-12  el_after_av_heading  avia-builder-el-last   \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Naam <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\"  placeholder='Naam*'\/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">E-mailadres <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_2_1\" value=\"\"  placeholder='E-mailadres*'\/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_3_1'><label for=\"avia_3_1\">Telefoonnummer <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_3_1\" value=\"\"  placeholder='Telefoonnummer*'\/><\/p><p class='  first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_4_1'><label for=\"avia_4_1\" class=\"textare_label hidden textare_label_avia_4_1\">Waar kunnen we je mee helpen?<\/label><textarea  placeholder='Waar kunnen we je mee helpen?' name=\"avia_4_1\" class=\"text_area \" cols=\"40\" rows=\"7\" id=\"avia_4_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_5_1\" class=\"hidden \" id=\"avia_5_1\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Verzenden\" class=\"button\"  data-sending-label=\"Verzenden\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-a4b668437ea2a0238a9a73f8b03f44fd\">\n.avia-section.av-kff7afxe-a4b668437ea2a0238a9a73f8b03f44fd{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/10\/CX-Educatie.jpg);\nbackground-repeat:no-repeat;\nbackground-position:0% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-kff7afxe-a4b668437ea2a0238a9a73f8b03f44fd main_color avia-section-large avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-aab78a1d84f13f5d00f808b3bbca7436\">\n.flex_column.av-cvreg-aab78a1d84f13f5d00f808b3bbca7436{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-aab78a1d84f13f5d00f808b3bbca7436 av_two_fifth  avia-builder-el-14  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-35c036274c484734baba681a68b30c67\">\n.flex_column.av-kff74gy0-35c036274c484734baba681a68b30c67{\nborder-radius:3px 3px 3px 50px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-35c036274c484734baba681a68b30c67 av_three_fifth  avia-builder-el-15  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-63-f57e7bb37e46216042963e3060208ef5\">\n#top .av_textblock_section.av-ziz1r5-63-f57e7bb37e46216042963e3060208ef5 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-63-f57e7bb37e46216042963e3060208ef5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Goed om te weten<\/h2>\n<p class=\"p1\">Voor dit traject hebben we in 2022 een try-out gedaan, met mooie inzichten als gevolg.\u00a0Belangrijk om te weten is dat het Ministerie van Binnenlandse Zaken investeerde in de\u00a0bouw van het programma, om CX nog steviger te verankeren binnen de overheid.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-84vtcg-ecf7aebff59b686f753f4202d11b8900\">\n.avia-section.av-84vtcg-ecf7aebff59b686f753f4202d11b8900{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-84vtcg-ecf7aebff59b686f753f4202d11b8900 main_color avia-section-large avia-no-border-styling  avia-builder-el-17  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-got1k-583f847076f40eaf9d9b64dd54c03b28\">\n.flex_column.av-got1k-583f847076f40eaf9d9b64dd54c03b28{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-got1k-583f847076f40eaf9d9b64dd54c03b28 av_one_full  avia-builder-el-18  el_before_av_hr  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khqhlxey-2d3d8a2da91781223ac68c5a17cbb377\">\n#top .av-special-heading.av-khqhlxey-2d3d8a2da91781223ac68c5a17cbb377{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-khqhlxey-2d3d8a2da91781223ac68c5a17cbb377 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khqhlxey-2d3d8a2da91781223ac68c5a17cbb377 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-khqhlxey-2d3d8a2da91781223ac68c5a17cbb377 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-19  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Wat levert de CX Leadership Community Overheid jou op?<\/h2><div class='av-subheading av-subheading_below'><p>Het programma is opgebouwd uit twee thema&#8217;s<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff4jgl9-0d713fa641be0268636877f3b138c33d\">\n#top .hr.hr-invisible.av-kff4jgl9-0d713fa641be0268636877f3b138c33d{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kff4jgl9-0d713fa641be0268636877f3b138c33d hr-invisible  avia-builder-el-20  el_after_av_one_full  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-cqvh4-f30a4851f9892edba4a0ae70e4e5cc7f sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cqvh4-f30a4851f9892edba4a0ae70e4e5cc7f\">\n.flex_column.av-cqvh4-f30a4851f9892edba4a0ae70e4e5cc7f{\nborder-radius:50px 3px 3px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-cqvh4-f30a4851f9892edba4a0ae70e4e5cc7f av_one_half  avia-builder-el-21  el_after_av_hr  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3zyb1y-8759dec5de2c09bd934fd77862ec6a78\">\n#top .av-special-heading.av-3zyb1y-8759dec5de2c09bd934fd77862ec6a78{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3zyb1y-8759dec5de2c09bd934fd77862ec6a78 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3zyb1y-8759dec5de2c09bd934fd77862ec6a78 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-3zyb1y-8759dec5de2c09bd934fd77862ec6a78 av-special-heading-h2 blockquote modern-quote  avia-builder-el-22  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >1. Customer Experience Leadership<\/h2><div class='av-subheading av-subheading_below'><p>Jij als leider<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-54-faa8e11822552919f9eadde84e2e1eda '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3><\/h3>\n<h3>Stevige leider<\/h3>\n<p>Welke skills moet jij verder uitbouwen om een echt stevige CX-leider te worden? Dat ontdek je en je gaat er direct mee aan de slag.<\/p>\n<h3>Claim je positie<\/h3>\n<p>Hoe lopen de hazen binnen jouw organisatie? Wie heb je nodig? Je leert hoe je je positie als CX-leider daadwerkelijk claimt.<strong>\u00a0<\/strong><\/p>\n<h3>Meer plezier<\/h3>\n<p>Als je weet waaraan je precies moet werken en je ziet dat je die stappen kunt zetten, ervaar je (weer) echt plezier in je rol als CX-leider!<strong>\u00a0<\/strong><\/p>\n<h3>Trots op jezelf<\/h3>\n<p>Zie je alle stappen die je zet? Heb je in de gaten wat jouw bijdrage oplevert voor de organisatie? Tel je successen en wees er trots op.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9mbs0-4c48fe17848f98acc0aaceb9e401fcee\">\n.flex_column.av-9mbs0-4c48fe17848f98acc0aaceb9e401fcee{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-9mbs0-4c48fe17848f98acc0aaceb9e401fcee av_one_half  avia-builder-el-24  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khqhm2ks-2100c88daae33acb1b46e57bc6d1d6ce\">\n#top .av-special-heading.av-khqhm2ks-2100c88daae33acb1b46e57bc6d1d6ce{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-khqhm2ks-2100c88daae33acb1b46e57bc6d1d6ce .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khqhm2ks-2100c88daae33acb1b46e57bc6d1d6ce .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-khqhm2ks-2100c88daae33acb1b46e57bc6d1d6ce av-special-heading-h2 blockquote modern-quote  avia-builder-el-25  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >2. Customer Experience Management<\/h2><div class='av-subheading av-subheading_below'><p>CX voor jouw organisatie<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-53-c4dc94a214c9a05d509ec121f8103a2f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2><\/h2>\n<h3>Doelgericht<\/h3>\n<p>Wanneer is CX geslaagd? Dat weet je als je CX-doelen hebt, gerelateerd aan die van je organisatie. Zo kun je je successen meetbaar maken!<\/p>\n<h3>Resultaatgericht<\/h3>\n<p>Je werkt concreet een aantal CX- scenario\u2019s uit en gaat ermee aan de slag. Geen afleiding meer: je past de CX-theorie toe in de praktijk.<strong>\u00a0<\/strong><\/p>\n<h3>Deel je resultaat<\/h3>\n<p>Hoe zorg je ervoor dat de rest van de organisatie het belang van CX ook ziet? Ik laat je zien hoe je je CX-resultaten inzichtelijk maakt en deelt.<\/p>\n<h3>Frame je story<\/h3>\n<p>Een solide CX-strategie en -story enthousiasmeert! We verbeteren &#8216;m zo, dat hij \u00e9cht resoneert. Zo neem jij iedereen gemakkelijk mee.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-57-a73123115b9199878109b6296f8a80cc\">\n.avia-section.av-kff7afxe-57-a73123115b9199878109b6296f8a80cc{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653.jpg);\nbackground-repeat:no-repeat;\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-kff7afxe-57-a73123115b9199878109b6296f8a80cc main_color avia-section-large avia-no-border-styling  avia-builder-el-27  el_after_av_section  el_before_av_section  av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-55-3746b2207bc0083728d505e8dd7b4513\">\n.flex_column.av-kff74gy0-55-3746b2207bc0083728d505e8dd7b4513{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-55-3746b2207bc0083728d505e8dd7b4513 av_three_fifth  avia-builder-el-28  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-52-52ef0bd77005684a1465bb32ce4f6678\">\n#top .av_textblock_section.av-ziz1r5-52-52ef0bd77005684a1465bb32ce4f6678 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-52-52ef0bd77005684a1465bb32ce4f6678 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Waarom Nienke?<\/h2>\n<p>&#8220;Ze noemen mij ook wel de CX-goeroe. Ik ben niet alleen wereldwijd spreker, maar ook een thought leader en CX-docent. Ik ben een van de tien Resource and Training Partners van de CXPA wereldwijd die anderen mag opleiden en ik ben freelance docent aan Nyenrode University.&#8221;<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-56-57b4f7be6a062815951c0e12a18cad27\">\n.flex_column.av-cvreg-56-57b4f7be6a062815951c0e12a18cad27{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-56-57b4f7be6a062815951c0e12a18cad27 av_two_fifth  avia-builder-el-30  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-51-307f040ba304b8c377d85d9b7e9dadcc\">\n.avia-section.av-kff7afxe-51-307f040ba304b8c377d85d9b7e9dadcc{\nbackground-color:#f8f8f8;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-kff7afxe-51-307f040ba304b8c377d85d9b7e9dadcc main_color avia-section-large avia-no-border-styling  avia-builder-el-31  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-48-283689c96c396074b575bea1b820287f\">\n.flex_column.av-cvreg-48-283689c96c396074b575bea1b820287f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-48-283689c96c396074b575bea1b820287f av_two_fifth  avia-builder-el-32  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvvk5tg-46afe523df44b61be6df2aa41262cdab\">\n.avia-image-container.av-khvvk5tg-46afe523df44b61be6df2aa41262cdab img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khvvk5tg-46afe523df44b61be6df2aa41262cdab .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khvvk5tg-46afe523df44b61be6df2aa41262cdab av-styling- avia-align-center  avia-builder-el-33  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5290 avia-img-lazy-loading-not-5290 avia_image ' src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653.jpg\" alt='' title='Nienke Bloem 7653'  height=\"600\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653.jpg 900w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653-300x200.jpg 300w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653-768x512.jpg 768w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7653-705x470.jpg 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-50-ca4021cd3310ff515cc3793191798090\">\n.flex_column.av-kff74gy0-50-ca4021cd3310ff515cc3793191798090{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-50-ca4021cd3310ff515cc3793191798090 av_three_fifth  avia-builder-el-34  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-49-26dc288d0c93ac21922a65f8aff39b01\">\n#top .av_textblock_section.av-ziz1r5-49-26dc288d0c93ac21922a65f8aff39b01 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-49-26dc288d0c93ac21922a65f8aff39b01 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Waarom Nienke?<\/h2>\n<p>&#8220;Ze noemen mij ook wel de CX-goeroe. Ik ben niet alleen wereldwijd spreker, maar ook een thought leader en CX-docent. Ik ben een van de tien Resource and Training Partners van de CXPA wereldwijd die anderen mag opleiden en ik ben freelance docent aan Nyenrode University.&#8221;<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_8'  class='avia-section av-144ceqp-65-5a6fc457c5a75f68240c183ed255d478 main_color avia-section-large avia-no-border-styling  avia-builder-el-36  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-64-630fa0c34c28ffa3752999fc07925d57 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-64-630fa0c34c28ffa3752999fc07925d57\">\n.flex_column.av-12wtu4x-64-630fa0c34c28ffa3752999fc07925d57{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-64-630fa0c34c28ffa3752999fc07925d57 av_one_half  avia-builder-el-37  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-42come-afd523e8ba1acafcefb51b618e6c4dc5\">\n#top .av-special-heading.av-42come-afd523e8ba1acafcefb51b618e6c4dc5{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-42come-afd523e8ba1acafcefb51b618e6c4dc5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-42come-afd523e8ba1acafcefb51b618e6c4dc5 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-42come-afd523e8ba1acafcefb51b618e6c4dc5 av-special-heading-h2 blockquote modern-quote  avia-builder-el-38  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Voor wie is dit niet?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-43-3f18f80292b4e4990040f5df5dab15dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Voor CX Consultants en CX Professionals die <em>niet<\/em> binnen de overheid werken. Maar ook niet voor mensen die liever in de comfortzone blijven en voor CX-leiders die het zo wel prima vinden. Twijfel je? Meld je gewoon aan voor een <a href=\"https:\/\/calendly.com\/nienkebloem\/intake-cx-leadership-masterminds\">intakegesprek<\/a> en ontdek het!<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-41-46ba4deaf1e9ad78798897019d3d8d04\">\n.flex_column.av-12wtu4x-41-46ba4deaf1e9ad78798897019d3d8d04{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-41-46ba4deaf1e9ad78798897019d3d8d04 av_one_half  avia-builder-el-40  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ai7iu-c915e4bb30088b739339d91fa6fbc9fd\">\n#top .av-special-heading.av-ai7iu-c915e4bb30088b739339d91fa6fbc9fd{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ai7iu-c915e4bb30088b739339d91fa6fbc9fd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ai7iu-c915e4bb30088b739339d91fa6fbc9fd .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-ai7iu-c915e4bb30088b739339d91fa6fbc9fd av-special-heading-h2 blockquote modern-quote  avia-builder-el-41  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Voor wie is dit wel?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-40-71429091ff45c0c17f747fe8ac604d90 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Deze CX Leadership Community Overheid is voor CX-leiders binnen de overheid: mensen met een duidelijke CX-rol in een organisatie (\u00e9\u00e9n CX-professional per organisatie).<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-47-1e803c54862e123bb6c2f27f8b4359bd\">\n.avia-section.av-kff7afxe-47-1e803c54862e123bb6c2f27f8b4359bd{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7615.jpg);\nbackground-repeat:no-repeat;\nbackground-position:0% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_9'  class='avia-section av-kff7afxe-47-1e803c54862e123bb6c2f27f8b4359bd main_color avia-section-large avia-no-border-styling  avia-builder-el-43  el_after_av_section  el_before_av_section  av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-46-d80a0fe2f8f5366c5e4949be5c2fc173\">\n.flex_column.av-cvreg-46-d80a0fe2f8f5366c5e4949be5c2fc173{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-46-d80a0fe2f8f5366c5e4949be5c2fc173 av_two_fifth  avia-builder-el-44  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-44-c2ee25037a1c04da1561b7ae23470054\">\n.flex_column.av-kff74gy0-44-c2ee25037a1c04da1561b7ae23470054{\nborder-radius:3px 3px 3px 50px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-44-c2ee25037a1c04da1561b7ae23470054 av_three_fifth  avia-builder-el-45  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-38-98e6597404c2002b7cdb3e3d44ef33e0\">\n#top .av_textblock_section.av-ziz1r5-38-98e6597404c2002b7cdb3e3d44ef33e0 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-38-98e6597404c2002b7cdb3e3d44ef33e0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Over Nienke Bloem<\/h2>\n<p>&#8220;Mijn CX Masterclasses en workshops helpen CX-managers en CX-teams op weg naar klantgerichtheid. Als mede-oprichter van de CX Game breng ik ook plezier in CX blended learning. Mijn hart gaat sneller kloppen als ik anderen in hun CX-rol kan laten excelleren.&#8221;<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-37-dd2ebaf2435ad1bcfcaa49b5d4717913\">\n.avia-section.av-kff7afxe-37-dd2ebaf2435ad1bcfcaa49b5d4717913{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-kff7afxe-37-dd2ebaf2435ad1bcfcaa49b5d4717913 main_color avia-section-large avia-no-border-styling  avia-builder-el-47  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-36-0c31ddcb4d47b22423f7a388a163ee3d\">\n.flex_column.av-cvreg-36-0c31ddcb4d47b22423f7a388a163ee3d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-36-0c31ddcb4d47b22423f7a388a163ee3d av_two_fifth  avia-builder-el-48  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvvk5tg-45-7f97e06f0afda337f712deebd127db4e\">\n.avia-image-container.av-khvvk5tg-45-7f97e06f0afda337f712deebd127db4e img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khvvk5tg-45-7f97e06f0afda337f712deebd127db4e .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khvvk5tg-45-7f97e06f0afda337f712deebd127db4e av-styling- avia-align-center  avia-builder-el-49  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6365 avia-img-lazy-loading-not-6365 avia_image ' src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7925-900x600-px.jpg\" alt='' title=''  height=\"600\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7925-900x600-px.jpg 900w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7925-900x600-px-300x200.jpg 300w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7925-900x600-px-768x512.jpg 768w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7925-900x600-px-705x470.jpg 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-35-99e7261cce34702d73832948249320e9\">\n.flex_column.av-kff74gy0-35-99e7261cce34702d73832948249320e9{\nborder-radius:3px 3px 3px 50px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-35-99e7261cce34702d73832948249320e9 av_three_fifth  avia-builder-el-50  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-34-9ea3502a841d68a0b5ee4eeeae6911da\">\n#top .av_textblock_section.av-ziz1r5-34-9ea3502a841d68a0b5ee4eeeae6911da .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-34-9ea3502a841d68a0b5ee4eeeae6911da '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Over Nienke Bloem<\/h2>\n<p>&#8220;Mijn CX Masterclasses en workshops helpen CX-managers en CX-teams op weg naar klantgerichtheid. Als mede-oprichter van de CX Game breng ik ook plezier in CX blended learning. Mijn hart gaat sneller kloppen als ik anderen in hun CX-rol kan laten excelleren.&#8221;<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_11'  class='avia-section av-144ceqp-42-b8de25c0ec4280d47871c8d85d1f088f main_color avia-section-large avia-no-border-styling  avia-builder-el-52  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-39-28f7e9c75f06bdfb42da5e1a1998d43e sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-39-28f7e9c75f06bdfb42da5e1a1998d43e\">\n.flex_column.av-12wtu4x-39-28f7e9c75f06bdfb42da5e1a1998d43e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-39-28f7e9c75f06bdfb42da5e1a1998d43e av_three_fifth  avia-builder-el-53  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4cgera-13325a9dc4338a4eee3a03398e98dbc6\">\n#top .av-special-heading.av-4cgera-13325a9dc4338a4eee3a03398e98dbc6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-4cgera-13325a9dc4338a4eee3a03398e98dbc6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4cgera-13325a9dc4338a4eee3a03398e98dbc6 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-4cgera-13325a9dc4338a4eee3a03398e98dbc6 av-special-heading-h2 blockquote modern-quote  avia-builder-el-54  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Hoe ziet de CX Leadership Community Overheid eruit?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-29-2c52e44e457da1efbab6c61313d3c4a7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Exclusieve groep deelnemers<\/h3>\n<p>We ontmoeten elkaar als groep tijdens drie livedagen en vier online sessies van 2,5 uur.<\/p>\n<h3>Leer van je collega&#8217;s binnen de overheid<\/h3>\n<p>We houden elkaar accountable en dagen elkaar uit om stappen te nemen. We maken helder waaraan je moet werken om jouw CX-leiderschap te pakken. Je krijgt voorbereidingsopdrachten en doorlopend flinke doses inspiratie en energie! Reken maar dat je niet alleen van mij, maar ook van je CX-vakgenoten veel gaat leren!<\/p>\n<h3>Van denken naar doen<\/h3>\n<p>Je hebt idee\u00ebn en theoretische kennis genoeg. Maar wat ga je nu daadwerkelijk DOEN? Welke pijlers van het CX-framework zet je in? Welke methodieken pas je toe? Ik daag je uit om te experimenteren en uit je comfortzone te komen. Ik weet namelijk dat je meer in je hebt dan je laat zien!<\/p>\n<h3>Jouw investering<\/h3>\n<p>Jouw investering voor deze speciale overheidseditie van de CX Leadership Community bedraagt een gezonde hoeveelheid enthousiasme. Je hebt de drive om de beste te worden in je vak.<\/p>\n<p><strong><br \/>\nWil je weten of het programma van de CX Leadership Community Overheid iets voor jou is? Boek dan een verkennend intakegesprek! <\/strong>Hiervoor kun je een e-mail sturen naar <a href=\"mailto:nienke@nienkebloem.nl\">nienke@nienkebloem.nl<\/a>.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-62-80c8cedd95b7101534dc6f348b72c77c\">\n.flex_column.av-837l4w-62-80c8cedd95b7101534dc6f348b72c77c{\nborder-radius:3px 3px 3px 3px;\npadding:20px 20px 20px 20px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-62-80c8cedd95b7101534dc6f348b72c77c av_two_fifth  avia-builder-el-56  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ur8ra-9f633c1474a0eca4bfef584b8f145395\">\n#top .av-special-heading.av-1ur8ra-9f633c1474a0eca4bfef584b8f145395{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1ur8ra-9f633c1474a0eca4bfef584b8f145395 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1ur8ra-9f633c1474a0eca4bfef584b8f145395 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1ur8ra-9f633c1474a0eca4bfef584b8f145395 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-1ur8ra-9f633c1474a0eca4bfef584b8f145395 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-57  el_before_av_contact  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Vragen over de CX Leadership Community Overheid? Neem contact met ons op!<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<form action=\"https:\/\/www.nienkebloem.nl\/cx-educatie\/cx-leadership-community-overheid\/\" method=\"post\" data-fields-with-error=\"Fouten gevonden in de volgende velden:\" class=\"avia_ajax_form av-form-labels-hidden   avia-builder-el-58  el_after_av_heading  avia-builder-el-last   \" data-avia-form-id=\"2\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_fullwidth' id='element_avia_1_2'><label for=\"avia_1_2\">Naam <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_1_2\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_2\" value=\"\"  placeholder='Naam*'\/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_2_2'><label for=\"avia_2_2\">E-mailadres <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_2_2\" class=\"text_input is_empty\" type=\"text\" id=\"avia_2_2\" value=\"\"  placeholder='E-mailadres*'\/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_3_2'><label for=\"avia_3_2\">Telefoonnummer <abbr class=\"required\" title=\"vereist\">*<\/abbr><\/label> <input name=\"avia_3_2\" class=\"text_input is_empty\" type=\"text\" id=\"avia_3_2\" value=\"\"  placeholder='Telefoonnummer*'\/><\/p><p class='  first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_4_2'><label for=\"avia_4_2\" class=\"textare_label hidden textare_label_avia_4_2\">Waar kunnen we je mee helpen?<\/label><textarea  placeholder='Waar kunnen we je mee helpen?' name=\"avia_4_2\" class=\"text_area \" cols=\"40\" rows=\"7\" id=\"avia_4_2\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_5_2\" class=\"hidden \" id=\"avia_5_2\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form2\" \/><input type=\"submit\" value=\"Verzenden\" class=\"button\"  data-sending-label=\"Verzenden\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_2\" class=\"ajaxresponse ajaxresponse_2 hidden\"><\/div><\/p><\/div><\/div><!--close column table wrapper. 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post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-30-a6e66b652e0548aed2708d4a2a9dcf81\">\n.flex_column.av-kff74gy0-30-a6e66b652e0548aed2708d4a2a9dcf81{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-30-a6e66b652e0548aed2708d4a2a9dcf81 av_three_fifth  avia-builder-el-60  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-26-0033b280ef17877f31169877289c1c0d\">\n#top .av_textblock_section.av-ziz1r5-26-0033b280ef17877f31169877289c1c0d .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-26-0033b280ef17877f31169877289c1c0d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Nienke helpt je graag verder<\/h2>\n<p>Met meer dan 25 jaar ervaring in de corporate wereld ben ik d\u00e9 persoon om jou verder te helpen in Customer Experience!&#8221;<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-32-9f0c2ecdd20d72dfe9e4e64c59d42c13\">\n.flex_column.av-cvreg-32-9f0c2ecdd20d72dfe9e4e64c59d42c13{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-32-9f0c2ecdd20d72dfe9e4e64c59d42c13 av_two_fifth  avia-builder-el-62  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-24-5147e7aa6d8eecb003a8a2a15f2d0716\">\n.avia-section.av-kff7afxe-24-5147e7aa6d8eecb003a8a2a15f2d0716{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_13'  class='avia-section av-kff7afxe-24-5147e7aa6d8eecb003a8a2a15f2d0716 main_color avia-section-large avia-no-border-styling  avia-builder-el-63  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-21-6280052a697e9ca7577afbe28f3e3231\">\n.flex_column.av-cvreg-21-6280052a697e9ca7577afbe28f3e3231{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-21-6280052a697e9ca7577afbe28f3e3231 av_two_fifth  avia-builder-el-64  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvvk5tg-31-e08656046f2c5c23baf5f0bcb3b497e4\">\n.avia-image-container.av-khvvk5tg-31-e08656046f2c5c23baf5f0bcb3b497e4 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khvvk5tg-31-e08656046f2c5c23baf5f0bcb3b497e4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khvvk5tg-31-e08656046f2c5c23baf5f0bcb3b497e4 av-styling- avia-align-center  avia-builder-el-65  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5288 avia-img-lazy-loading-not-5288 avia_image ' src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7589.jpg\" alt='' title='Nienke Bloem 7589'  height=\"600\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7589.jpg 900w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7589-300x200.jpg 300w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7589-768x512.jpg 768w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/Nienke-Bloem-7589-705x470.jpg 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-23-ffa7d393feafc4f62a3aa8cc261cd6ef\">\n.flex_column.av-kff74gy0-23-ffa7d393feafc4f62a3aa8cc261cd6ef{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-23-ffa7d393feafc4f62a3aa8cc261cd6ef av_three_fifth  avia-builder-el-66  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-22-fad94ac73e651619cbbb63a137a89090\">\n#top .av_textblock_section.av-ziz1r5-22-fad94ac73e651619cbbb63a137a89090 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-22-fad94ac73e651619cbbb63a137a89090 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Nienke helpt je graag verder<\/h2>\n<p>Je leert van mij en je CX-peers en we houden elkaar accountable: je gaat dus \u00e9cht aan de slag, geen smoesjes. Na de CX Leadership Community Overheid ben je een stevige leider, voel je je trots op wat je hebt neergezet en w\u00e9\u00e9t je dat jij verschil hebt gemaakt (en zult blijven maken) als CX-leider.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_14'  class='avia-section av-144ceqp-28-0ff98dff2901838718c7fc61a428767f main_color avia-section-large avia-no-border-styling  avia-builder-el-68  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-27-3501bc1ad122f57d05505da83337925f sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-27-3501bc1ad122f57d05505da83337925f\">\n.flex_column.av-12wtu4x-27-3501bc1ad122f57d05505da83337925f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-27-3501bc1ad122f57d05505da83337925f av_one_full  avia-builder-el-69  el_before_av_hr  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgi2fqsh-d570f29b5fb5d6ccb5cc8e339aee015b\">\n#top .hr.hr-invisible.av-kgi2fqsh-d570f29b5fb5d6ccb5cc8e339aee015b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kgi2fqsh-d570f29b5fb5d6ccb5cc8e339aee015b hr-invisible  avia-builder-el-71  el_after_av_one_full  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgi2fqsh-18-96c147b8989c19da0a97a855ef14579d\">\n#top .hr.hr-invisible.av-kgi2fqsh-18-96c147b8989c19da0a97a855ef14579d{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kgi2fqsh-18-96c147b8989c19da0a97a855ef14579d hr-invisible  avia-builder-el-72  el_after_av_hr  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-12wtu4x-15-98af1c6641db8ba5d9a1de5578b72909 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-15-98af1c6641db8ba5d9a1de5578b72909\">\n.flex_column.av-12wtu4x-15-98af1c6641db8ba5d9a1de5578b72909{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-15-98af1c6641db8ba5d9a1de5578b72909 av_one_half  avia-builder-el-73  el_after_av_hr  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top  '     ><section  class='av_textblock_section av-ziz1r5-14-c87a17ea2d22ca0ba137f1fdc4586b24 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Maar ben ik wel geschikt als teamlid van deze CX Leadership Community Overheid?<\/h3>\n<p>Je bent een perfecte deelnemer als je een aantal jaren ervaring als CX-professional hebt \u00e9n in die rol in dienst bent binnen de overheid. Of je hebt iets minder jaren ervaring, maar wel mijn CX Masterclass gevolgd. Ook dan daag ik je graag uit om je aan te sluiten!<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-12-3976746a950d8685a1eebe97acbc9c9a\">\n.flex_column.av-12wtu4x-12-3976746a950d8685a1eebe97acbc9c9a{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-12-3976746a950d8685a1eebe97acbc9c9a av_one_half  avia-builder-el-75  el_after_av_one_half  el_before_av_hr  flex_column_table_cell av-equal-height-column av-align-top  '     ><section  class='av_textblock_section av-ziz1r5-11-f3fe68eb96e1846e510967ee9490099a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Hoeveel CX professionals kunnen er deelnemen?<\/h3>\n<p>We willen een groep mensen die groot genoeg is om kennis te delen en klein genoeg om het persoonlijk te houden. Het maximum aantal deelnemers is daarom 8, zodat we af en toe ook in deelgroepen van 4 kunnen werken.<\/p>\n<h3><\/h3>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgi2fqsh-13-88cfb0adc2d439fae9042ebe1c791bde\">\n#top .hr.hr-invisible.av-kgi2fqsh-13-88cfb0adc2d439fae9042ebe1c791bde{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kgi2fqsh-13-88cfb0adc2d439fae9042ebe1c791bde hr-invisible  avia-builder-el-77  el_after_av_one_half  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-12wtu4x-10-52684205757fc5ca8d2d17aecf3b128d sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-10-52684205757fc5ca8d2d17aecf3b128d\">\n.flex_column.av-12wtu4x-10-52684205757fc5ca8d2d17aecf3b128d{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-10-52684205757fc5ca8d2d17aecf3b128d av_one_half  avia-builder-el-78  el_after_av_hr  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top  '     ><section  class='av_textblock_section av-ziz1r5-9-d0440b4c6d7d687bb8a59a05b288abff '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>CX binnen de overheid?<\/h3>\n<p class=\"p1\">Voor dit traject hebben we in 2022 een try-out gedaan, met mooie inzichten als gevolg.\u00a0Belangrijk om te weten is dat het Ministerie van Binnenlandse Zaken investeerde in de\u00a0bouw van het programma, om CX nog steviger te verankeren binnen de overheid.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-7-858b2498565804c5b7d6c574ea48b577\">\n.flex_column.av-12wtu4x-7-858b2498565804c5b7d6c574ea48b577{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-7-858b2498565804c5b7d6c574ea48b577 av_one_half  avia-builder-el-80  el_after_av_one_half  el_before_av_hr  flex_column_table_cell av-equal-height-column av-align-top  '     ><section  class='av_textblock_section av-ziz1r5-6-e05afe175c63d776b158d16d14fe1806 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Draag je tijdens dit programma ook altijd een blauwe jurk?<\/h3>\n<p>Tja, dat is wel een belangrijke vraag. Goed dat je hem stelt. Dat houd ik nog even geheim. Meld je vooral aan, dan ontdek je het vanzelf.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgi2fqsh-8-a5d29a8623328f23f1a88bcd20082a70\">\n#top .hr.hr-invisible.av-kgi2fqsh-8-a5d29a8623328f23f1a88bcd20082a70{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kgi2fqsh-8-a5d29a8623328f23f1a88bcd20082a70 hr-invisible  avia-builder-el-82  el_after_av_one_half  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-12wtu4x-5-69d7aea239ae225ff24468fa8c724cd5 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-5-69d7aea239ae225ff24468fa8c724cd5\">\n.flex_column.av-12wtu4x-5-69d7aea239ae225ff24468fa8c724cd5{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-5-69d7aea239ae225ff24468fa8c724cd5 av_one_half  avia-builder-el-83  el_after_av_hr  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><section  class='av_textblock_section av-ziz1r5-4-aa37ad9b664437777682b18db36be87b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>\u00a0Wat heb ik eraan om deel te nemen?<\/h3>\n<p>Je stelt doelen, je werkt aan resultaatgerichtheid, je scherpt je CX-strategie en -story aan, je leert hoe je al je theoretische CX-kennis toepast in de praktijk. Je leert van mij en je CX-peers en we houden elkaar accountable: je gaat dus \u00e9cht aan de slag, geen smoesjes. Na deze CX Leadership Masterminds ben je een stevige leider, voel je je trots op wat je hebt neergezet en w\u00e9\u00e9t je dat jij verschil hebt gemaakt (en zult blijven maken) als CX-leider. Je hebt veel meer plezier in je vak!<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-3-48076d1f60b8c59bf4648874667669cf\">\n.flex_column.av-12wtu4x-3-48076d1f60b8c59bf4648874667669cf{\nborder-radius:0px 0px 50px 0px;\npadding:50px 50px 50px 50px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-3-48076d1f60b8c59bf4648874667669cf av_one_half  avia-builder-el-85  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-2-af67e4b91349b3856e60be6d7a7d0ca9\">\n#top .av_textblock_section.av-ziz1r5-2-af67e4b91349b3856e60be6d7a7d0ca9 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-2-af67e4b91349b3856e60be6d7a7d0ca9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2>Laten we kennismaken!<\/h2>\n<p>In een online intakegesprek bespreken we vrijblijvend jouw uitdagingen als CX-leider en hoe de CX Leadership Masterminds je daarbij kan helpen. Via <a href=\"mailto:nienke@nienkebloem.nl\">nienke@nienkebloem.nl<\/a> kun je een intakegesprek aanvragen voor de editie van 2024.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d\">\n.avia-section.av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d{\nbackground-color:#f6f6f6;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2019\/04\/SW4.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n<\/style>\n<div id='av_section_15'  class='avia-section av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d main_color avia-section-large avia-no-border-styling  avia-builder-el-87  el_after_av_section  el_before_av_section  avia-full-stretch avia-bg-style-fixed container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2817jq-a3fd0e9daf25f4bf1bb6a579deae82f7\">\n#top .av-special-heading.av-2817jq-a3fd0e9daf25f4bf1bb6a579deae82f7{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-2817jq-a3fd0e9daf25f4bf1bb6a579deae82f7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2817jq-a3fd0e9daf25f4bf1bb6a579deae82f7 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-2817jq-a3fd0e9daf25f4bf1bb6a579deae82f7 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-88  el_before_av_testimonials  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Klanten over dit programma<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-testimonial-wrapper av-kc4k5eyn-f284e057413454f4b04987a21aef0d3d avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-large-testimonial-slider av-slideshow-ui av-control-default av-no-slider-navigation av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-lakw1mgh-d34d51fdf6f8da4d647b7d4b896bc5e9 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p class=\"p1\">\u201cNienke heeft mij gestimuleerd om uit mijn\u00a0comfortzone te komen. Ik ben in beweging\u00a0gekomen en heb fundamentele keuzes\u00a0gemaakt. Ik kan wel zeggen, dat ik\u00a0daardoor nu de CX-leider binnen RVO ben.\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Robert Vels<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >CX Lead RVO<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Vorige<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Volgende<\/a><\/div><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-w0ycw-d1075206fb1b8082afbac2e6c7ea941b\">\n.avia-section.av-w0ycw-d1075206fb1b8082afbac2e6c7ea941b{\nbackground-color:#003e96;\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/CX-Spreker-Nienke-Bloem.jpg), linear-gradient( to bottom right, #003e96, #3c6196 );\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_16'  class='avia-section av-w0ycw-d1075206fb1b8082afbac2e6c7ea941b main_color avia-section-huge avia-no-border-styling  avia-builder-el-90  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-837l4w-25-d655df6305932c976ac49642643cc298 sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-25-d655df6305932c976ac49642643cc298\">\n#top .flex_column_table.av-equal-height-column-flextable.av-837l4w-25-d655df6305932c976ac49642643cc298{\nmargin-top:0px;\nmargin-bottom:-150px;\n}\n.flex_column.av-837l4w-25-d655df6305932c976ac49642643cc298{\nborder-radius:3px 50px 3px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-25-d655df6305932c976ac49642643cc298 av_three_fifth  avia-builder-el-91  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2cjw12-560c0ddf9be17d461a7fcbccd106849e\">\n#top .av-special-heading.av-2cjw12-560c0ddf9be17d461a7fcbccd106849e{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2cjw12-560c0ddf9be17d461a7fcbccd106849e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2cjw12-560c0ddf9be17d461a7fcbccd106849e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2cjw12-560c0ddf9be17d461a7fcbccd106849e .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-2cjw12-560c0ddf9be17d461a7fcbccd106849e av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-92  el_before_av_button  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Meer weten?<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Neem contact met mij op, zodat we kunnen bespreken wat de CX Leadership Community Overheid voor jou kan betekenen.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-7760l4-1-aa344052b5fbc712dc7a07afe2f57857-wrap avia-button-left  avia-builder-el-93  el_after_av_heading  avia-builder-el-last '><a href='https:\/\/www.nienkebloem.nl\/contact\/'  class='avia-button av-7760l4-1-aa344052b5fbc712dc7a07afe2f57857 avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color'  ><span class='avia_iconbox_title' >Neem contact op<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7jug8-ad86609806ac4b328d3473fa4662732b\">\n#top 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Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_16'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8420'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4893,"featured_media":0,"parent":5347,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CX Leadership Community Overheid - Nienke Bloem<\/title>\n<meta name=\"description\" content=\"Je bent een Customer Experience Professional. Je kent de theorie van Customer Experience Management en je hebt de CX Masterclass gevolgd. Maar hoe ga je van kennis en inzicht naar implementatie? Dat leer ik je in de CX Leadership Masterminds.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nienkebloem.nl\/cx-educatie\/cx-leadership-community-overheid\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CX Leadership Community Overheid - Nienke Bloem\" \/>\n<meta property=\"og:description\" content=\"Je bent een Customer Experience Professional. Je kent de theorie van Customer Experience Management en je hebt de CX Masterclass gevolgd. Maar hoe ga je van kennis en inzicht naar implementatie? 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