Nienke reads CX is a pilgrimage

Strategy 14: Travel light

Travel light is a great strategy, not just for walking a pilgrimage but just as much for life, and for your CX leadership. I know from experience that the less you carry, the easier the journey is. The same goes for leadership: don’t get too many monkeys on your shoulder. Especially not other people’s monkeys…

Learn how to keep your eyes on the prize in this video!

I read aloud a chapter every week. Enjoy listening to my book. I do hope that I’ll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life. 

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