Nienke reads CX is a pilgrimage

Strategy 1: NOW is always a good moment to start

The first section of the book is about: How to start? From idea to action. And the first strategy is that NOW is always a good moment to start. Sounds obvious, but I’m sure that almost everyone has a bucket list item covered in dust, with no other plan than to do it someday…

I share the story behind my decision to walk a pilgrimage and relate that to you, being a leader in CX.

So, listen to my first strategy and chapter: Now is always a good moment to start.

I read aloud a chapter every week. Enjoy listening to my book. I do hope that I’ll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life. 

Subscribe to my YouTube channel and you’ll be notified if another chapter appears! 

Would you rather read my book? You can find it online on Amazon or – in the Netherlands and Belgium – in any bookstore online.