Not everything you want in your (work) life can be expressed in numbers, in ROI, or cold hard cash. What matters is the belief in what you do. This is also crucial when it comes to Customer Experience. You are in the business of business.
Strategy 27 is ‘Belief helps’. How does belief help you in business? Find out and watch this video.
I read aloud a chapter every week. Enjoy listening to my book. I do hope that I’ll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life.
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Would you rather read my book? You can find it online on Amazon or – in the Netherlands and Belgium – in any bookstore online.