Nienke reads CX is a pilgrimage

Strategy 35: The need for authority

When was I truly a pilgrim? When am I truly a good leader? The answer lies in experience: showing your accomplishments gives you credibility. Sometimes titles help as well. Not by showing off all the time – especially not in the Netherlands – but there are circumstances where it is wise to use them.

When and where? Why? Watch this video to found out!

I read aloud a chapter every week. Enjoy listening to my book. I do hope that I’ll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life. 

Subscribe to my YouTube channel and you’ll be notified if another chapter appears! 

Would you rather read my book? You can find it online on Amazon or – in the Netherlands and Belgium – in any bookstore online.