Podcast CX Leadership Talks

The huge opportunities of Leadership Events for you as a CX professional

Welcome to the latest episode of CX Leadership Talks with me, Nienke Bloem. I apologize for the hiatus between episodes, as I took a much-needed break. But I’m back now, and today’s episode is a must-listen for CX leaders.

We’re going to dive into the world of leadership retreats and why they are such valuable opportunities for CX professionals. We’ll explore the different types of events, the benefits of attending, and practical tips for making the most out of these gatherings.

I’ll also share my own experiences as a speaker and organizer at such events. So, stay tuned and let’s take a deeper look at leadership retreats in the world of CX.

Listen to this podcast

 

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Nienke Bloem is often called the Customer Experience speaker in the blue dress. 

She’s a global CX thought leader, educator and a global keynote speaker who inspires audiences with best practices and proven methodologies. She leads a speaking practice, a CX game company and a training business; she breathes Customer Experiences and is author of two CX books.

Her two-day Customer Experience Masterclass is known as the best program to prepare for your CCXP and she is the go-to person voor CX leaders who want to advance their leadership and bring direct results from their Customer Experience transformation programs. Since 2020, she hosts a CX Leadership Masterminds program and helps leaders spice up their leadership and deliver an engaging CX Story including a solid CX Strategy. Besides, she is a modern-day pilgrim and found the parallel with leading customer centric transformations. 

With her over 20 years corporate experience, she speaks the business language. Her keynotes and education programs in Customer Experience are inspiring and hands-on. She is one of the few Recognized Training Partners of the CXPA and it is her mission to Make Customer Experience Work and help you deliver business results.