Nienke reads CX is a pilgrimage

Strategy 44: Create fun and excitement

Most change programs are boring. Yes, let this sink in and take a moment to reflect. Strategy 44 – Create fun and excitement – is an important strategy. Cause we all want change, but do not want to be changed. We want to be invited, fired up or even better: seduced.

To do so, you should change your approach of change programs. Add some soft stuff to spice up your change programs and let me guide you in your first steps. Watch this video and find out.

I read aloud a chapter every week. Enjoy listening to my book. I do hope that I'll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life.

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Would you rather read my book? You can find it online on Amazon or - in the Netherlands and Belgium - in any bookstore online.